Reference

Privacy Policy for Your Wallet Data

Your account profile, wallet confirmations from DANA, OVO, GoPay and QRIS, and session records from Live Roulette, Mines, Basketball Betting, Rocket Crash, Bingo and Fish Hunter are covered…

DANA data contextOVO wallet recordsGoPay request logsQRIS confirmation checksCookie control steps
ciputratoto Privacy Policy for Your Wallet Data
CONTACT ROUTES

Contact Us About Privacy Requests

Fast privacy help matters when your phone number changes, a wallet name looks different, or you want to see what we hold on your account.

Live chat Use live chat from the lobby footer for quick privacy questions, cookie choices or…
WhatsApp Send a WhatsApp message from the contact link in your account menu when you…
Email Email works for longer privacy requests, such as asking for a copy of account…
DATA HANDLING

How Your Data Moves and Stays

Privacy is part of the account flow, not a separate promise on a page. We connect each data type to a clear operational reason: account setup, wallet matching, cookie preferences, login safety…

Account setup

When you create an account, we collect the username, mobile number and security details needed to recognise you later. The Account Settings area lets you check profile fields before sending a correction request.

Wallet records

DANA, OVO, GoPay and QRIS confirmations create payment references that help us match deposits and withdrawals to your account. We keep the reference, amount, time and status, not your full wallet credentials.

Cookie controls

Cookies help remember language, login state and safer session handling on mobile browsers. You can clear them through your browser settings, then sign in again if you want a fresh device session.

Login safety

We record IP address, device type and login time so we can spot access that does not match your normal pattern. If something looks wrong, support may ask extra account questions before changing details.

Retention periods

We keep account, wallet and session data only for operational, dispute and legal needs. When a record is no longer required, we remove it from active use or restrict access to internal staff who need it.

Change requests

For correction, access or deletion requests, contact live chat, WhatsApp or email with your username and registered mobile number. We confirm ownership first, then explain what can be changed under local law.

Privacy Questions Before You Open Account

These answers focus only on privacy choices, account data and how we respond when you ask about your records. If your question involves a wallet transaction, include the DANA, OVO, GoPay or QRIS reference so we can locate the right record without asking for extra personal details.

We collect the details needed to create and protect your account: username, mobile number, login security data, device signals and wallet references. We also keep session records from game rooms so account activity can be checked accurately.

Yes. The policy covers the payment reference, amount, time, status and wallet label connected to DANA, OVO, GoPay or QRIS. We use those records to match wallet activity and answer transaction-related privacy questions.

Contact us by live chat, WhatsApp or email and provide your username plus registered mobile number. We verify ownership first, then explain which account, wallet, device and session records can be shared under local law.

Yes, you can ask us to correct account details that are outdated or typed incorrectly. We may ask for a recent DANA, OVO, GoPay or QRIS reference to confirm that the request belongs to your account.

Device and browser records help us protect sign-ins, remember cookie choices and investigate access that does not match your normal pattern. These records support account safety and are not used to sell your personal data.

We keep records for operational, dispute and legal needs, including wallet matching and account security checks. When a record is no longer required, we remove it from active use or restrict internal access.

Reach our team through live chat, WhatsApp or email during 09:00–23:00 WIB. Tell us your username, registered mobile number and the device where the access changed, but never send your password.